VirtualCare® Remote Support

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Remote Service Technology Enables Advanced Diagnostics and Real-time Support

VirtualCare® Remote Support capabilities provide proactive solutions and recovery plans to alert you to a problem, and help you address it, before it shuts you down.

Program Highlights

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Monitor and detect errors automatically,
round-the-clock with vErrorAlert

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Receive service requests instantly, generated
at point of care with vServiceRequest

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Provide fast, effective, and informed event
assessment and determination with vDiagnostics

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Resolve software issues remotely in minutes rather
than hours, 24/7 with vRepair

VirtualCare® is available on:

  • Medrad® Stellant® CT Injection System
  • Medrad® Avanta Fluid Management Injection System
  • Medrad® Mark 7 Arterion® Injection System
  • Certegra® Informatics Platform
  • Medrad Intego PET Infusion System

Contact the service representative for more information about local programs available to you.